III. Memorandum, Message and Announcement
Questions 1-3 refer to the following announcement.
Personnel Department
News-It gives us great pleasure to announce the appointment of our new
vice presidents. As of tomorrow, Marshall and Young, Inc. will have two
new vice presidents: Research and Development's Gary Shepherd and
Constance Hayes from the Product Design Department, who were informed
of their promotions last Tuesday. Mr. Shepherd, who has been with this
firm for ten years, will remain in R&D and will be working with
Jordan Jones, Senior VP in that department. Ms. Hayes, who has been a
Project Manager in Product Design since joining Marshall and Young five
years ago, will be heading up the Consumer Products Department along
with Eugene Park, who is transferring from his position as vice
president in R&D. We are expecting an exciting year and looking
forward to the continued success of Mr. Shepherd and Ms. Hayes.
1. How many people from Product Design were promoted?
2. Who will be leading the Consumer Products Department along with Eugene?
3. When were the new vice-presidents told about the promotion?
Questions 4 - 6 refer to the following message.
WHILE YOU WERE OUT
To: William Maxwell
From: Katherine Potter, Blade Travel
Date: Wed., February 2nd
Time: 7:30 p.m.
RETURNED YOUR CALL/ IMPORTANT/ WILL CALL AGAIN/ PLEASE CALL
MESSAGE: The air portion of your trip has not yet been confirmed.
Confirmation will probably come early tomorrow. However, all ground and
hotel reservations have been confirmed for you and Joseph Hill. All
confirmation numbers, tickets, etc. will be sent by messenger to Mr.
Hill once everything is finalized.
TAKEN BY: David Sales
4. Why did Katherine Potter call?
5. Who will be traveling?
6. Where does Katherine Potter probably work?
Questions 7- 10 refer to the following memorandum.
MEMORANDUM
To: All Employees
From: Sidney Flanders, Office Manager
Date: September 4
Re: Vacation Days
Since it is never too early to be prepared, I am requesting that all
employees promptly submit to their departmental managers any requests
for vacation days for the remainder of the year. As you know, the end
of the year is our busiest time, and there is always the problem of
having to schedule vacations and personal time off around the
end-of-year holidays. This is the most popular time for vacations,
apart from the summer months, and it takes a lot of time to coordinate.
I will work with all departmental managers to see that all vacation
requests are honored where possible, except in cases where it is
anticipated that the temporary staff will not be able to cover the
projected workload. Unfortunately, we will have to request that some
employees (generally employees with little seniority) postpone their
vacation plans until a more convenient time. Those of you who do not
get your first choice of vacation this time round will be given
priority next time. However, please note that this is still not a flat
guarantee that you will get your choice, even then. I would like to ask
that all requests be made to the appropriate offices before the end of
the week. Thank you for your cooperation in this matter. Rest assured
that I will do my very best to accommodate all wishes.
7. Who will be receiving vacation requests?
8. What is true for employees with more seniority?
9. According to the memo, when should requests for
vacation time be made?
10. According to the memo, what problem often occurs?
Questions 11-13 refer to the following memo.
Memorandum
To: Supervisors
From: Janelle Requia, Human Resources Director
Re: Vacations
As of January 1st we will institute a new vacation policy. All
employees who have been working for the company two years or less will
receive one week (five working days) of paid vacation per year.
Employees who have been working here three to five years will receive
two weeks (ten working days) of paid vacation per year. Employees who
have been with the company five to ten years will receive three weeks
(15 working days) of paid vacation per year. Employees who have been
here more than 10 years will receive four weeks (20 working days) of
paid vacation per year.
Please note that this does not affect current policies for sick days
and personal leave. All employees, regardless of experience, will still
receive five days of paid sick leave per year, as well as two days of
paid personal leave. Please post the new vacation policy in your
departments as soon as possible. Also, employee handbooks are being
revised to reflect the changes in vacation policy. These handbooks
should be ready within the next two weeks. When they are, you are
responsible to distribute them to employees, and to send us
verification that each employee has received the handbook and
understands the new vacation policy.
Thank you for your cooperation in this matter. If you have any
questions, please contact me at extension 254 or the assistant HR
director, Gladys Haynes, at extension 256.
11. What is the main purpose of this memo?
12. When does the change take effect?
13. What should supervisors do if they have questions?
Questions 14-17 refer to the following note.
Dear Jean,
I wanted to write you a note to thank you. I am sorry that you felt
disappointed that your work
responsibilities were not what you expected. I have enjoyed having your
assistance with my projects. Although the tasks we handled were not as
varied as you would have liked, just think about what you and I have
accomplished since September. We organized the annual small business
conference, updated the association's web site, and answered scores of
inquiries, many in great detail, from business owners who needed advice
on a range of topics: loans, benefits, licensing, etc. I feel the year
has been very productive for both of us. You've been a congenial and
conscientious assistant and all of us have the highest regard for your
abilities. Please feel free to call upon me for a recommendation if you
require one for future employment.
Best of luck,
Thomas
14. What can be inferred about Jean?
15. What is NOT cited as part of Jean's work?
16. What does Thomas say about Jean?
17. What does Thomas offer to do for Jean?
Questions 18-22 refer to the following schedule and notice.
City Pool - Summer swim schedule
For more information about any of these programs, call the pool office at
506-807-7667.
For the latest updates, including schedule changes and special events, call
our 24-hour automated information line at 506-363-8123.
NOTICE
Due to a maintenance problem, City Pool will be closed on Monday and
Tuesday next week. The Aqua Jog, Master's Workout, Hydrofit, and Water
Exercise classes on those days have been cancelled, and instructors
will notify participants when the classes will be rescheduled. We are
sorry for the inconvenience, and thank you for your patience.
Also, please note that there will be no public swims on the afternoons
of July 14th through 18th, because the pool will be hosting the annual
All-City Swimming and Diving Meet. Tickets for the meet are $5 for
adults and $2.50 for children 12 and under, and can be purchased at the
pool office or online at www.citypool.com/allcity.
Thank you for using City Pool. For up-to-the-minute schedule
information, call our info hotline at 506-363-8123.
18. What is the main purpose of the notice?
19. How many Water Exercise classes will be affected by the pool closure?
20. What is NOT true?
21. In the schedule, the word "aqua" in line 4 is closest in meaning to
22. According to the schedule, how would someone find out more about the
Masters Workout?