To: Celia Kelly

From: Andrew Mathers

Date: Saturday, March 21

Re: Arrival in Tokyo

I have been unexpectedly called to an emergency meeting in Seoul this weekend, and thus will not be able to meet Mr. Robert Bayer at Narita Airport in Tokyo tomorrow morning (Sunday, March 22) as planned. I'm sorry not to have contacted you earlier about this, but the call came through just as I was about to board my flight to Japan from New York.

I was fortunate enough to get a seat right away on a plane for Seoul, so instead of being on my way to Tokyo right now, I am currently waiting in San Francisco to embark on the final leg of my flight to Korea. This whole thing was quite unforeseen, and I apologize for any inconvenience it may have caused; however, my presence in Seoul this weekend is urgently needed. I will contact you again upon my arrival there. My business in Korea will be concluded by Monday afternoon, so I expect no difficulty in being present for the start of the Tokyo conference on Tuesday morning. My assistant, Ms. Alice Lang, will be arriving there as planned, and will act as my agent until my arrival. I have asked her to contact Mr. Bayer as soon as possible to explain the situation and then to meet with him on my behalf according to our original schedule. I have no doubt Ms. Lang will handle the situation professionally and diplomatically.

To: jpowers@adamsinc.com

From: jsmcgraw@compupros.com

Subject: Invoice no. 774

Dear Ms. Powers,

I trust by now that you have received the invoice we sent (# 774) for the services we provided earlier this month for Adams Inc. If you have not received it yet, you will shortly.

I'd like to call your attention to a mistake in the invoice. Per our contract, we had agreed to waive our usual installation fee because you placed a bulk order. However, I note that in the totals at the bottom, we have billed you for a $300 install fee.

Rest assured we're not trying to pull a fast one on you. We're training a new person in accounting, and she neglected to delete that line item from the bottom of our standardized invoice forms.

So please disregard invoice # 774. We will send an accurate one to you today, without the installation fee charge. Sorry for the inconvenience, and we look forward to working with you again in the future.

If you have any questions, don't hesitate to call or e-mail.

Best,

Jason McGraw

President, CompuPros

You're invited

Please join us for an open house to meet our daughter Cathleen's first-born, Keegan Schlitmeier and welcome him into the world.

Where: Diane and Ken's house -- 23847 47th Pl. W., Bear Creek, WA, 98007.

When: 2 p.m. to 4 p.m. Saturday, Dec. 5th.

What: Hors devours and drinks will be provided. All you need to bring is yourselves, but if you want to bring a gift, Cathleen has a registry of needs at babies.com and Tot Toys.

RSVP: Call us at home -- 555-7362 -- or e-mail: dadkinson52@hotmail.com.

We hope to see you!

To: dadkinson52@hotmail.com

From: dragon001@zmail.com

Hi Di,

I got your invitation today to the open house for Cathleen and Keegan. I'm so sorry that I have to miss it!

Brad and I are going skiing in Utah that weekend. We've been planning the trip for months, and it's too late to change even though we wish we could. I'm dying to meet little Keegan! We'll be back on the ninth, and I'd like to get together ASAP after that. Would that be OK?

You must be so proud, grandma! Wow, I never thought I'd be calling you that so soon. I'm glad that Cath had a smooth delivery, and that Keegan is healthy. Thanks for sending his picture. He's a cute little guy.

Anyway, we'll check the gift registries you mentioned, and I'll look forward to seeing Cath and Keegan shortly. Hope the open house goes well. I know it takes a lot to plan and host one.

I'll e-mail Cathleen separately and say sorry and hi. Please give my love to Ken.

See you soon,

Robin

Fax No. 1

To: Bob Atom, Atom Inc.

From: Fred Savage, Regulatory Services

Re: Receipt of Application

Page: 1

Number of pages: 1

The Minneapolis Health and Wellness Group received your request for a research grant on Monday, Feb. 14, and is currently processing your application.

This process takes about six months. Your proposal will be brought before the regulatory services department and the board of directors. Both must agree to the terms before your proposal is approved.

You will be notified by phone after the decision has been made. Please do not call us.

NOTE: The following documentation was not included in your grant proposal application: A detailed list of any grants for which you have applied. This includes grants you did not receive.

Thank you,

Minneapolis Health and Wellness Group

Fax No. 2

To: Minneapolis Health and Wellness Group

From: Bob Atom

Attn: Regulatory Services

To Whom It May Concern,

We received your fax today regarding the grant application from Minneapolis Health and Wellness Group. This grant is very important to our organization, as we are determined to provide safe cosmetic alternatives for women with allergies and sensitive skin.

Unfortunately, our previous executive assistant did not keep good records, and I don't have a list of all of the grants we have applied for. I could put together a list of those that I was personally involved with; would that be sufficient?

Please e-mail me at your earliest convenience so that I can begin gathering the necessary documentation.

Thank you,

Bob Atom

Atom Inc.

batom@atominc.com

To: satty980hatmail.net

From: bcy099ralions.co.sp

Subject: Recordings

Hi Samantha,

This is just a quick email to let you know that we have found enough voice actors to make the recording for the radio advertisement. The Heartful Acting Agency is providing us with three children who will work with the man and the woman you had already found. They are charging $50 an hour per child, so let's try to get it done as quickly as we can to keep costs down. I have given the agency the scripts.

See you at the studio.

Brian